Privacy Policy
Introduction
FiscalFocus Accountants is committed to protecting your privacy and ensuring that your personal and financial information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage our services. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Full name, email address, phone number
- Business name and company details
- Billing and contact information
b. Financial Information
- Accounting records and financial data
- Tax-related information
- Payroll and employee data (where applicable)
c. Technical Information
- IP address, browser type, and device information
- Website usage data through cookies and analytics tools
d. Communication Data
- Emails, messages, and any information you provide when contacting us
How We Use Your Information
We use your personal and financial information to deliver our accounting, tax, and advisory services efficiently and accurately. This includes managing your accounts, preparing financial reports, handling tax filings, and ensuring ongoing compliance with relevant regulations. We also use your information to communicate with you regarding your services, respond to enquiries, process payments, and provide important updates. Additionally, your data may be used to improve our services, enhance user experience on our website, and, where permitted, share relevant insights, updates, or marketing communications that may benefit your business.
Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws and based on valid legal grounds. This includes processing necessary for the performance of a contract, such as delivering agreed accounting and advisory services. We may also process your data to comply with legal and regulatory obligations, including tax and financial reporting requirements. In certain cases, we rely on your consent, particularly for marketing communications, which you can withdraw at any time. Additionally, we may process data under our legitimate business interests, such as improving our services, maintaining client relationships, and ensuring operational efficiency, provided that your rights and interests are not overridden.
Data Sharing & Disclosure
We do not sell your personal data.
We may share your information with:
- Regulatory authorities where required by law
- Trusted third-party service providers (e.g., accounting software, payroll platforms)
- Professional advisors (such as legal or compliance experts)
All third parties are required to respect the security and confidentiality of your data.
Data Security
- Secure storage systems and encryption where applicable
- Restricted access to authorised personnel only
- Regular monitoring and security updates
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal and financial information only for as long as necessary to fulfil the purposes for which it was collected, including providing services and meeting legal, tax, and regulatory obligations. In many cases, this means retaining records for several years as required by applicable laws. We may also retain certain information to resolve disputes, enforce agreements, or maintain accurate business records. Once the retention period has expired and the data is no longer required, we ensure it is securely deleted, destroyed, or anonymised to prevent unauthorised access or use.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to enhance functionality, improve performance, and provide a better user experience. These technologies allow us to understand how visitors interact with our website, analyse traffic patterns, and optimise content accordingly. Cookies may also help us remember your preferences and provide a more personalised browsing experience. You have the option to manage or disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.
Third-Party Links
Our website may include links to third-party websites, tools, or resources for your convenience and additional information. Please note that we do not control these external websites and are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit, as their handling of your data may differ from ours.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our business practices. Any updates will be published on this page with a revised effective date. Where appropriate, we may also notify you of significant changes via email or other communication channels. We recommend reviewing this policy periodically to stay informed about how we protect and use your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, you can contact us at any time. Our team will respond promptly and assist you with any queries, including requests to access, update, or delete your information where applicable.
FiscalFocus Accountants
Email:
Phone:
Address: CEME business centre, Rainham RM13 8EU